Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must send usWeinmanufaktur Eisenberg
Rainer Garger
Elßlergasse 20/3
A-1130 Vienna
Phone: +43 1 879 93 99
by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you withdraw from this contract, we must return to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We can refuse the refund until we have received the goods back intact.
You must return the goods immediately and in any case within fourteen days from the day on which you notify us of the revocation of this contract to Weinmanufaktur Eisenberg
Rainer Garger
Elßlergasse 20/3
A-1130 Vienna,
to be returned or handed over. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the direct costs of returning the goods.